Participants in Bullet Proof® Manager training attend a monthly session for twelve consecutive months. Each session lasts approximately four hours and concentrates on two specific management skills. The training begins with a thirty-minute video featuring a leading authority on the first of the two featured management skills. The video is followed by approximately one hour of practicing, drilling, and role-playing the skill. This is followed by a second half-hour video and an additional hour of practice, drill and role play.

The monthly sessions involve "situational studies" and group and individual exercises which are designed to insure the participants' grasp of the material. Participants have an opportunity to exchange ideas with managers from other organizations … managers who come from different backgrounds … managers who have different experiences. At the completion of the training, participating managers will have spent forty-eight hours in a structured learning environment.

There is an education axiom which says, "One who teaches another learns twice." So, Crestcom's Bullet Proof® Manager training is structured to insure that participating managers learn the material personally … and, that they also learn how to teach the material to the rest of their team when they return to their own organization.